Comments on: What to do if iPod not recognized by iTunes

By: Downer

Downer — Sat, 24 Dec 2011 20:59:43 +0000

Man Idk What Is Wrong With My Ipod It Wont Work It Wont Connect To Itunes An Its Brand New This Is Gettin Old I Tried Resetin It Everything But It Just Wont Work

By: kevin quirate

kevin quirate — Tue, 13 Sep 2011 22:41:16 +0000

i have the same problem none of this wont work i tried everything not even the 5 rs work because it wont pop in to my computer and unable to do the 5rs and i cannot troubleshoot it either these coments on this website wont work at all i want answers HELP!!!!!!!!!!!!!!!!!

By: Madasyn (12yr/o)

Madasyn (12yr/o) — Fri, 20 May 2011 11:03:15 +0000

i have done the 5 r’s and have been on iTunes to see if they can help but unfortunately, i have found nothing. i clicked onto my devices and printers and there was a USB with the name iPod underneath it. next to it was a yellow ! sign so i clicked on it and it said that there is a problem with my USB mass storage and that it needs troubleshooting. i have done what it told me to do and even uninstalled and reinstalled itunes, but it is not detecting my iPod nano 5th generation. i have been at this all night and i am very lost. i have never had this problem b4 so what do i do now? can you please help me???

By: CharlesB

CharlesB — Sun, 19 Dec 2010 00:19:48 +0000

I have a similar problem. Working windows 7 64 bit tried to connect ipod nano 6th. generation. Itunes latest 10.1 etc for windows 7 64 bit. Not recognized. Took unit to apple store they plugged it into mac, said it worked okay (which it did including download synch songs). Gave it back to me and said was my computer. However using on mac changed ipod nano software to mac version. Connected to my computer itunes finally recognized it as mac version said restore. Hit restore it extracted software from ?, then said it was restoring ipod. 10 hours later still cycling but nothing happened. tried this a number of times same result. apple cannot help. I suggest if you have one of these attach a large refrigerator to it with a chain and use the ipod nano 6th. as a boat anchor, expensive but at least usfull. i have gone back to my faithful trouble free mp3 player. Good luck to anyone else.

By: Tori

Tori — Tue, 23 Nov 2010 20:11:34 +0000

my ipod is completely dead so what do I do now

By: Annette

Annette — Sun, 03 Oct 2010 01:49:36 +0000

I just got an iPod Nano 6th gen. and iTunes will not recognize it. My computer first says that a new device is connected — an iPod, then it changes to “USB mass storage device”. Then the iPod disappears from My Computer (PC Windows xp). I tried everything on Apple’s web site. Spent HOURS deleting, readding, etc. and NOTHING is working. I even went to my local Apple store and they could not help me. Does anyone have any suggestions (other than never buy another Apple product)? Thanks!

By: Lina Correa

Lina Correa — Tue, 06 Apr 2010 17:12:30 +0000

Hilary, who wrote on June 5, 2007 at 8:03 pm, you are my hero! Your advice worked! Thankyouthankyouthankyou!

By: Simon

Simon — Tue, 29 Dec 2009 15:36:39 +0000

After an Windows XP service pack update Ipod not being recognised on as a USB device. tried reinstalling the drivers but Windows has a problem finding them. Very clunky software for the huge price tag Apple charge!! Also v. Annoyed that for the amount I paid the ipod will not charge up properly from a USB device and no other charger came with the bundle. Surely this is daylight rippery!

By: brittani

brittani — Sun, 27 Dec 2009 13:15:13 +0000

I got an iPod nano almost 3 years ago, and since then have upgraded to an iPod touch. Although with the iTouch, I also went from a Dell laptop to a macbook (sept). I gave my youngest brother my nano and I have not been able to have it show up in iTunes either. Finally, after him trying for a whole day, and several attempts on my part, I’ve realized what the problem is: the formatting. Right now my nano is formatted for windows. Now, I have yet figured out how to reformat it. I’m not sure if restoring all the settings will in fact get me a reformatted nano, or not.
So, just see if the formatting is consistent with the computer you are using. Hope that helps some….

By: Liam

Liam — Fri, 25 Dec 2009 01:29:16 +0000

THIS WORKS!!!!!! i spent ages trying to figure this out.. try it!!!
http://support.apple.com/kb/HT1363?viewlocale=en_US